Terms & Conditions

Definitions:

The Supplier shall refer to RSVP Event Hire from here on in. The hirer entering into the contract will be referred to as the “hirer” from here on in.

Terms and conditions:

• 1. The hirer enters into a contract and agrees and accepts the terms and conditions from the date they make a booking with the supplier.
• 2. The company/and or person who has made the booking is liable for all payment. Payment will be required at least seven days before the event via bank deposit or credit card payment for all orders that are being delivered. For bookings where the hirer is collecting the items themselves, a deposit is required to secure the booking and then the balance is due on pick up.
• 3. Supplier may request a bond to cover for any damages, theft, cleaning or inability to access the equipment to be picked up at the agreed time. By making a booking, you authorise for your bond to be withheld in the event that any equipment is lost, stolen, damaged, requires cleaning or is unable to be picked up. Any additional charges incurred which are higher than the bond amount may be invoiced. If any wooden furniture is left in the rain or wet for any reason, the bond will be forfeited. This furniture is not waterproof.
• 4. The 15% deposit paid at the time of booking is non-refundable under any circumstances. It will not be refunded if the hirer cancels the booking at any stage in the lead up to the event.
• 5. Cancelled bookings outside of a 48 hour period from the event date incur a non-refundable charge of 25%. Bookings cancelled within a 48 hour period incur a 100% cancellation fee however the hirer can opt to have the Supplier hold the funds as a credit towards the hirers next function at a later date. Credits will be valid for a period of 12 months.
• 6. The hire period is for one day unless agreed upon mutually in writing by both parties. Failure to return the equipment or inability for our drivers to access the equipment for pick up will incur a daily charge for the equipment for any days beyond the agreed hire period. This may be taken from the bond, and any additional charges incurred may be invoiced.
• 7. The hirer accepts full responsibility for the equipment once they take possession of the equipment. The hirer is liable for the replacement cost of any equipment that is stolen, goes missing, is vandalised or broken. The hirer is liable for any damages caused to the equipment.
• 8. The hirer is responsible for having someone available to take delivery of the equipment at the nominated date and time. If the hirer fails to be there at that time or a designated person be there, an additional delivery fee will be charged to re deliver the equipment at another time.
• 9. Delivery of all equipment is at ground level only. Extra charges may also apply for stairs, steep descents and going up levels in buildings. The hirer is responsible for telling us via email or at time of booking if the delivery has any of these conditions. Failure to do so will result in extra charges, and in extreme cases refusal to deliver. Extra charges will be taken out of the bond or will be payable on the day in cash.
• 10. The hirer assumes proper knowledge in the operation and handling of the equipment and follows OH&S policies and does not hold Supplier responsible for any injury caused to themselves or others whilst moving or setting up any equipment.
• 11. The equipment remains the property of Supplier at all times. The hirer may not transfer this contract to another party without written consent of Supplier.
• 12. No warranty is provided by Supplier for the equipment’s fitness for any particular use.
• 13. The laws of Western Australia shall govern this agreement.
• 14. Renter agrees to defend, indemnify, assume liability for and hold Supplier harmless from any and all claims, demands, damages, losses, suits, proceedings, penalties, expenses or other liabilities including attorney fees and court costs, arising out of or resulting from the use of the Equipment, regardless of the basis.
• 15. The terms and conditions can only be amended by Supplier.
• 16. Any changes to this contract must be written and signed by both Hirer and Supplier. Oral agreements are non-binding. The latest contract supersedes all previous contracts between Hirer and Supplier. This agreement binds and benefits the heirs, successors and assignees of the parties.
• 17. If any court determines that any provision of this agreement is invalid or unenforceable, any invalidity or unenforceability will affect only that provision and will not make any other provision of this agreement invalid or unenforceable and shall be modified, amended or limited only to the extent necessary to render it valid and enforceable.
• 18. If one party waives any term or provision of this agreement at any time, that waiver will only be effective for the specific instance and specific purpose for which the waiver was given. If either party fails to exercise or delays exercising any of its rights or remedies under this agreement, that party retains the right to enforce that term or provision at a later time.